Monthly Archives: April 2010

Making a positive impression

Image training is big business. In a recent edition of a business magazine an Image Consultant was stating how vital she believed it was to promote a professional image. Your staff represent your greatest and most powerful opportunity to communicate your company’s values and beliefs. She went on to say, “One of the things that helps is how we dress. When we look good, we feel good, people treat us differently. That creates a positive cycle”.  I thought of this when I was watching Panorama this week and two male Neets (Not in Employment, Education or Training) were being interviewed. Both had been out of work for sometime, both had been well educated but had struggled to find employment. Both had hair past their shoulders. They both received some straight talking advice from Lord Digby Jones who asked them what kind of impression they thought they were making and told them “To go and get a haircut”. In our job as recruitment consultants we meet all sorts! Those gainfully employed looking for their next move and those out of work either looking for their first job or looking to get back on the career ladder. The job market is hugely competitive and whilst having the right skills or potential skills is important, so too is making the right impression or creating the right image in front of a potential employer. Appearance and how we sound are more important than what we actually say in the first few minutes of an interview. If we haven’t impressed in the first few minutes we will have a much harder job to impress during the course of the interview. So many of us get this wrong and part of our job as recruitment consultants is to advise and guide our candidates accordingly particularly those looking for their first job who are not practiced at interview. Being appropriately dressed (that includes getting a haircut if necessary and removing any unusual piercings), having a firm handshake and establishing eye contact all help create a positive impression and that’s the easy part but is so often overlooked. Get that right and do your homework on the company, the job, what you have to offer etc and it should be plain sailing!

Yippee, it’s Friday!!!

The sun is shining, the train is full of pushy people and the driver has brusquely announced that the district line is not functioning. On South West Trains the usual hunt for a seat ensues with people suspiciously eyeing one another and scoring their chances of getting the seat from 1 to 10. I was on a “6″ today (not very ambitious really if you ask me) but hey the law of the jungle prevailed and the fittest survived (read: I got a seat!). I was in tune with my surroundings and having thoroughly scored the likelihood of two Commuters leaving at Richmond station and on a scale of 1 to 10, I positioned myself cleverly in a proximity of the one who scored a “9″, it worked! All of a sudden I’m feeling happiness and sunshine again and am sat amongst the crowd thinking, “how good life is as it’s Friday today and the hottest weekend in the UK yet has just been announced”. But before I get too over excited there is a lot of work to go through at the office to end this week with satisfied candidates & clients. It’s been mad busy with new briefs flying in non-stop and making LF possibly the busiest market research desk in London. The good news for potential research job seekers out there is: “come out of your shells and shake off your lethargy, leave the inertia of your current role – it’s safe to do it now!” The bad news is – you still have to be PREPARED even before you send your CV out! It’s true that the market has changed dramatically in the past 6 months. I’ve been watching these changes in amazement and anticipation. It all started back in December when I received 17 roles in one day! From a spectrum of clients – two days before Xmas for crying out loud! Boy, oh boy was I joyful as I knew the breakthrough had finally arrived! We were at last beating that beast of a recession. Out of the blue we witnessed an increased level of applications and job enquiries and the research machine was oiled again! 3 months down the line (feels like 3 years really) market research is again a candidate driven market where jobs are plentiful. But before you start collecting that P45, it is crucial to remember that despite a return to the bullish market, you just CAN’T walk into a new job without PREPARATION! It is paramount that you first do your research to map out what’s out there and what roles and salaries are being offered! It’s silly to assume that you can get a 10 grand pay-rise simply because there is an abundance of research & insight jobs out there! Please, please remember it is still all about QUALITY and clients are focused more then ever on their bottom line hence only want to take new hires on if they are genuinely passionate about their business and will add value. Yes, ladies and gentleman of the job seeking tribe, it’s important to remember that despite the sun shining on our research market place again, we can’t just get our peacocky feathers out and sit on laurels. Similarly to my [heroic] effort this morning on South West train you must also be in-tune with your surroundings. You must start scoring (1 to 10 will do nicely) how much you really want to leave your current role; how important is salary as opposed to other aspects that made you want to leave your current company in the first place and how willing you are to commit to your job search and working in partnership with your recruiter. “6″ is a starting point but you will probably need to rethink the reasons; “9″ will indicate that it’s time to go and embrace the process firmly with both hands. Do your maths and then send your CV out. The higher the score, the more committed you are! If you convey this to your recruiter he/she will be even more dedicated to your cause and really guide you how to take an opportunity of this fabulously buoyant market. The sun will shine again. The Friday feeling will perpetually be there. You will be a King or a Queen of the Jungle. Happy weekend!

Banana drama

What an epic Eastenders has been this week. A storyline that lasted the best part of a year….. Then the big explosion! Isn’t it funny how Syed realised he was in the wrong job at such a heart wrenching time in his relationship with Ameira. He was guaranteed Private Healthcare, Pension, Life Assurance, Gym membership, Quarterly bonuses, 30 days holiday, Car allowance the whole caboodle. Just shows if you’re not in the right job. You’re just not in the right job. There was plenty of discussion relating to morals, religion, sex and rock n roll. However something of this magnitude was inevitably going to rise to the top. Could we have guessed the outcome? Who would be smiling at the end? Maybe, maybe not…. We often try being the Columbo of the recruitment process. Well that’s usually the aim! If you hear us ask “just one more thing” you’ll get my drift. Usually after a few conversations and a few meetings,we at LF, see an imaginary script / story in front of us. We might say if this great candidate plays their role the job is theirs. They tick all the boxes and they are a perfect match. Of course we wouldn’t cast the wrong individual for the role and give them the type of script that wouldn’t at least get them an Oscar, maybe a BAFTA. If they want it we’ll do all we can to help them get the award. Too many cook do spoil the broth. That isn’t just a line. If Zenaib had a coke and a smile – Syed may have played his role a lot longer. If Christian took a break and maybe a kit-Kat he may have kept his boyfriend. In any aspect we try to make the best decision right? Recession then hits and whatever relationship you’re currently in is now the best you have ever had. Something to now write home about… You want to be the first in and the last out. Lunch? What about lunch? I’m trying to loose weight have you not noticed. …Please! Life, scripts, jobs, relationships, roles…. There is no bigger stage than life itself. Choose & play yours to the point that you’re unrivalled. No slipping on bananas being referred to as drama ;)

Small Talk in the office!

There was a time around October when the X-Factor result and Cheryl Cole’s dress were the hot topics of conversation. By 9am on a Monday morning, discussions would always be in full flow only to be rudely interrupted by the weekly team meetings. Pro-Danii and pro-Cheryl camps seemed to be formed just as quickly as Jedward haters became increasingly outnumbered by Jedward lovers as the quiffed duo’s comic routines gained popularity. The office floor and the characters it holds will always create a breeding ground for discussions and debates. Some themes remain constant and Eastenders gossip is always high on the agenda. In a female dominated office, football has tended to take a bit of a back seat until a serious scandal emerges but JT’s antics certainly breathed new life into the team’s interest in the Premiership and the Champions League. Indeed, the Terry/Bridge ‘handshake’ created such a stir that even ‘Enders had to take a back seat on the following Monday morning. Obviously, this was shrunk into insignificance when it emerged that Chace Crawford from Gossip Girl was in the neighbouring Radio 1 building one morning.

The Metro, The Evening Standard and Stylist/Shortlist/Sport also play a role in stimulating debate but mostly as a result of noteworthy calamities or bumper reader promotions. The recurring theme throughout this blog so far is that it is not always the most serious issues that get discussed in LF towers! I imagine most offices are similar to this as discussing the key political issues of the week doesn’t seem that appealing as we make a cup of tea, eat lunch or prepare to reply to a weekend’s worth of backlogged emails. Despite that, the recent Leader’s debates on TV have acted as catalysts in making us discuss some of wider society’s more pressing issues. It has been refreshing to have arguments over tax and immigration rather than what radio station should be played on a Friday. The Telegraph’s ‘vote match’ feature, available by clicking here, has even prompted a bit of soul-searching as members of the team got paired up with the political party that they least suspected, or hoped (!), to be matched to. My thinking is that the political debate has no more than two weeks left to run before attention is turned to the World Cup but my fear is that more words will be wasted on the WAGs then the burning issues that should be associated the beautiful game. By the time the election and the World Cup have finished, it will be time to welcome back Cheryl….

Finding Nemo!

 

We are so busy it’s brilliant and you can’t help but feel a bit like “Dory” from Finding Nemo. Apologies if you haven’t watched this Pixar Classic, but it offers so many work/life analogies it’s great.

In short Dory is a great little Blue Tang fish that is constantly on  a mission and has a goal to achieve but gets waylaid along the way. Have you ever had so much on that you lose track of the task you are doing at that moment? Dory is one such fish. She has a to do list the length of the barrier reef, and her memory lets her down time and again – So much to do, so little time!

Today I started über-early on a mission to get my 40+entry to-do-list down to 10 or so. I cracked on and was ticking things off with so much energy and pride, I wanted to pat myself on the back and moonwalk around the office by 9am.  By 11.30 I had gotten the list down to 25 and was gloating with my ability to over-deliver on my hefty daily goals by 2pm ish!….. how wrong I was!

By 5pm I was still at number 23 on my to-do-list… and I couldn’t focus on delivery. It was as if my whole brain had lost the folder that I needed. Try though I might to engage my brain into the right zone, I spent one hour 20 minutes trying to process a task which,ordinarily, takes 15 minutes max.

I could see myself re-iterating Dory’s words….”just keep swimming, just keep swimming, …..” but I figure in life you can keep swimming and forget your route!, keep swimming and forget what stroke you were using, keep swimming and you have overlooked how long for…..I packed up my bags and resigned myself to completing task 23 downwards tomorrow.

A Dory mentality is great sometimes, but on other occasions you just need the ability to navigate, decipher and define as opposed to do, do, do.

Little White Lies!

I awoke this morning to two seemingly unconnected events. Firstly, 90% of planes were grounded due to volcanic ash. Volcanic Ash??? I have a SW postcode and live in an area where the most explosive issue / hottest burning topic (you get the idea…) to erupt (sorry, couldn’t resist) is which school the kids are going to get into! Secondly, I got up at the crack of dawn to attend a meeting with a candidate. A candidate who subsequently did not attend. Now please do not think that this irritates me due to the time of day. My time is as important and as valuable at 2PM as it is at 7AM. No, what irritated me was the so-called ‘excuse’ given. Now, I have just spoken with a candidate who has been unable to attend her meeting due to dispersing Icelandic volcanic ash. Whilst I would pay good money to listen in on that information being relayed it is just one of many seemingly unlikely but perfectly logical reasons for our great British transport system being rendered as effective as the proverbial chocolate teapot. Other reasons for planes being disrupted recently have included cabin crew staff not realising that there has been something of an economic downturn of late. We have also been blessed with experiencing icy runways, icy roads, snow-covered everything and of course the old favourite ‘leaves on the track’. And this is where my two events from this morning link up. If you are unable to attend due to volcanic ash, fine, tell the truth. If however you are unable to attend a meeting due to over-sleeping please lie. “Sorry, overslept, can we re-schedule” does not make me think ‘driven, commercial, professional’. So there we have it. Sure, accidents happen but there’s a time and a place for all out, total honesty and there’s all the inspiration you could possibly want out there to enable the creation of a good solid lie. Sorry Mum!

When do recruiters become parents???

It is known to anyone in, or connected to, the media industry that we have a casual approach to our dress code, particularly on Fridays! It is not uncommon to find most people dressed down even when attending client meetings, but surprisingly this has not transferred to interviews, which has seemingly passed a few people by. First impressions continue to count and that includes everything from how you articulate your experience, the banter you have with your prospective employer and your dress – so wearing jeans and trainers, or a top with a stain spilt down it from earlier that day (this did actually happen), you are unlikely to be the agency’s first choice candidate. Our clients often apologise to me for being ‘old-fashioned’ but is it really the case? Surely we would expect to always make the best impression possible in a pitch or chemistry meeting, so why should an interview be any different – if anything you would want to do everything possible to get that job? The days of wearing suits, for most people, in the industry are long gone, but making an effort in your appearance should be a consideration before attending an interview. This is not about being shallow and that attractive people do better in interview, or anything like that, but its importance to landing your dream job should not be ignored. In the current marketplace, with a large number of good people competing for the same jobs you need to remember this part of presenting yourself as the strongest candidate becomes even more crucial. Just think, if you were recruiting, what impression would you get from someone turning up in ripped jeans and a hoodie? I do not want to become someone’s mother and tell them how to dress, or at least shouldn’t, but sometimes I fall into this – which means I walk a fine line between helping and patronising my candidates who really should be able to make this judgement themselves. Do not get me wrong, the media industry is full of very intelligent people who always look impeccable all of the time, which is more than I could say of myself, but there is a small majority that really need to be aware of the interview etiquette, which is unlikely to change any time soon!!

Realistic salary expectations in a recovering market.

Lately we have seen a few signs that the job market may finally be coming out of the dark days caused by the global financial crisis. However, it is important to remember that it is still early days, and that we still need to be realistic about salary expectations when looking for new career opportunities. Here are a few pointers to bear in mind when job seeking:

Be realistic! Typically when candidates are moving jobs we see basic pay increases of no more than 10-12%, but candidates are beginning their job search with expectations of anything up to 50%. This only leads to disappointment.

We are by no means out of the woods and there is an election coming up which could have unknown implications for businesses.

A recovering market does mean that there are more jobs out there, but as more job opportunities arise naturally so does the number of interested candidates. People who have been cautious in the past gain confidence about moving resulting in an even more competitive marketplace.

There have been lots of cases of redundancy over the past  12 months. When interviewing for jobs it is highly likely that you will be up against people who are currently unemployed. Please consider that in many cases these people will take lower salaries just to get back into work.

Consider your overall career plans. Are you moving purely for short-term financial gain, or for the chance of a better future? Don’t allow money worries to cloud your overall vision.

Ask your recruitment consultant about going rates. Many roles exist in very similar forms across lots of companies, which make it easy to compare a job like-for-like with the same job in a different employer. We can tell you what the average salary for these jobs is.

Consider the salary growth potential of a prospective employer vs. your current employer. Also, consider asking for a salary review to be factored into your contract and to take place after the first 6 months. This doesn’t bind the company to increase your pay, but it gives you a formal opportunity to discuss your value.

The highest paid job isn’t necessarily the right one. Candidates that succeed in getting paid more than they are worth can end up trapped in jobs they don’t like because moving means taking a pay cut.

Above all, remember that salary isn’t everything. Career satisfaction is a long-term plan and can be far more rewarding than a few extra quid in the bank.

Be realistic…don’t be disappointed.


Media Studies

During a French GCSE lesson, my classmate claimed to be fluent in French only for his boast to be promptly put down when our teacher said you are only fully fluent in a language when you thoughts are translated into this language. Having worked in media recruitment, I think the same ethos can be applied to the media world. Although the principle of being fluent in ‘media’ may sound fairly alien, it cannot be doubted that the media industry’s strength lies within it’s all consuming qualities. New freesheets and magazines get judged immediately on their thickness and the amount of advertising they carry. Bus journeys take on extra significance (especially when on the top deck) as you get put on the frontline of the outdoor media war, suddenly the most irrelevant road takes on new impetus as an outdoor poster battleground. We can even be excused for wishing the Northern Line would incur an extra couple minutes delay as we watch another Nike advert being played onto the adjacent walls. As if that wasn’t consuming enough, the increasing emergence of more innovative OOH advertising even leaves us pondering our own creative ideas as we pull our lunch out of another branded paper sleeve or jump into a taxi emblazoned with the British Airways logos. Watching an ad break on TV can become mentally challenging as we scour our brains to remember which agency works that campaign and, more frustratingly, who they were up against in winning that business. I would hazard a guess at the Media AM and Media PM Bulletins from MediaWeek being the most hastily opened emails of the day across W1 as offices strive to read of the latest developments at the BBC and find out if they contributed to last night’s most watched programme on TV. Candidates calling in to our offices often worry about confidentiality given the supposed incestuous nature of the media industry. Turning this on its head though, a further strength of the media industry is its ability to cross the work/play divide and I’m sure that the social element of it gives a lot of our candidates an extra incentive to stay in media! The intervention of Facebook/Twitter/linkedin has further broken down those boundaries as our status updates, news feeds and tweets become ever-more media focused. Blackberrys and Iphones have also contributed to work intruding on play and play intruding on work but, for the most part, that hasn’t been seen as too much of a bad thing. So, next time you are stuck in the rain at a bus stop or having your favorite radio show continually interrupted by commercial soundbites, don’t complain! Take notice of the surrounding adverts, consider that somebody you know probably sold that space and thank them for helping shape the ever changing media landscape that we all know and love!

Busy Busy Busy

Do you ever feel you have been over promised and under delivered on? I know our industry is one where you genuinely have to do what you say you can or else our whole “reason d’être” is compromised and it is so difficult to cram in every single entry on our to-do lists, but try we must!

There are so many actions to get through from ensuring our clients are account managed well enough, but not over contacted. Our candidates have enough updates to keep them energised and give them hope that the perfect role is still out there; it’s just a matter of time and finding the right opportunities to match their personality and needs. Then there’s the feedback; – giving it to both our partnering clients and candidates and doing so in a way that gives each party enough information to choose to adapt to fit the market’s idea of “mainstream”, or to stand their ground and drive on in a vein which allows their unique business/personality to realise its full potential with another perfect match.

We live in a world where everyone thinks they are busier than the next person, and in Sales this mentality is prevalent as we are so keen to cram and justify our worth. Breaking it down though, do we genuinely have the busiest jobs, the hardest role, and the most intense workload? Or do we manage our time in a way that leaves us scrabbling to fulfil the simple things that add the most value and make the biggest impact?

Anyway I am far too busy to answer that question as I have a huge backlog of important work that needs to be delivered on.